Problem Solving: An Introduction

Understanding the process of solving workplace issues and building resilience and confidence in their own abilities.

People tend to do three things when faced with a problem: they get afraid or uncomfortable and wish it would go away; they feel that they have to come up with an answer and it has to be the right answer; and they look for someone to blame.

Being faced with a problem becomes a problem.

This course delves into how everyone can understand the process of solving workplace issues and building resilience and confidence in their own abilities.

Subject areas covered:

  • Business Management / Leadership
  • Customer Service
  • Personal Development

Course Details

Qualification:
No
Study Method:
Face-to-face, Online
Course Cost:
£180 + VAT
Capacity:
10
Duration:
7 hours | 1 full day or 2 half-days
Next available date
Please contact an advisor

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